A Lake Mary mailing address does not by itself establish which City utilities are available. Begin by confirming the address and the services the City supplies there. Then build the account-start file around the actual service combination.
Record the intake basis
The application page tells renters to provide a lease. Owners and renters should retain the submitted application, identity and occupancy documents requested by the City, requested start date, submission confirmation, and first meter read when applicable.
| Service combination | Published deposit |
|---|---|
| Water only | $40 |
| Water and wastewater | $85 |
| Garbage only | $40 |
The page also lists a $10 turn-on charge and $5 transfer charge. These are different events: do not automatically add a transfer fee to a new account or treat a refundable deposit as a service charge. Save each invoice label and payment receipt.
Make the possible refund review visible
The City describes a possible deposit refund after two years of on-time payment. On the account ledger, add the service-start date, the two-year review date, and the City’s actual decision. “Possible” is not a promise; eligibility depends on the account record. Utility Customer Service is the source for that record.
Compare the first statement’s address, meter or service identifiers, start date, opening read, deposit, and activation charge with the application. Report discrepancies promptly and retain the response. If service transfers later, begin a new section showing the old address closeout, new address start, transferred deposit, and the $5 row only if the City actually applies it.